Connected Field Service solutions unlock the potential to optimise your operations and enhance your customer experience

Through sophisticated data analytics and tailored business processes using the Dynamics 365 platform, the new “always on” technology landscape allows a seamless connected experience.

Organisations of all sizes are moving towards proactive service models that use connected devices and analytics to ensure assets are optimally maintained.

The benefits are significant, whether it is saving money by identifying issues before they have a flow-on effect or reducing maintenance costs by only dispatching technicians when required, based on actual performance data.

The Empired Connected Field Service solution uses Dynamics 365 and Azure IoT to bring these benefits to life, giving your organisation real-time visibility into the performance of your remote assets, regardless of where they are or what is being monitored.


Why choose Empired?

Empired is a Microsoft partner and a solutions expert, with an unrivalled pedigree in the Australian resources sector. We are the largest Microsoft provider in the Asia Pacific and in 2016 were Microsoft Partner of the Year for Analytics - the only Microsoft Partner to have credible and large scale Internet of Things and field service capabilities.

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