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Practice Lead - Platforms


Intergen seeks an outstanding Practice Lead to join and lead our Platforms Operations team!

The Role
As the Practice Lead for our Platforms team, you will be a key member of the Practice’s leadership team and be responsible for the successful delivery of professional services to our NZ-based clients. This role requires strong technical acumen, the ability to build high performing teams, build client trust and confidence and deliver world-leading solutions to some of the largest organisations in New Zealand. 

Reporting directly to the Practice Manager of Platforms, you will manage a high-performing, strongly knit team and foster high levels of employee engagement by continuing to develop and mentor a team of industry recognised specialists. You will be responsible for ensuring the successful delivery and operation of Microsoft-centric private and public cloud services that underpin our well recognised applications business. Your responsibilities will be but not limited to;

  • Being responsible for cloud-delivered, enterprise-grade platform offerings
  • Lead a team of expert technical and operational specialists
  • Work closely with clients to ensure alignment of goals and successful delivery of services
  • Be a key player in ongoing successful delivery and capability development
  • Provide leadership in the direction of current and future services
  • Drive continuous improvement in service experience for our clients
  • Be an advocate of modern ways of working for internal and external projects and operations
As an effective representative of our brand and capability within the market, you will be demonstrably client-centric in your thinking. Your sound business acumen, proven people management exposure, and strong technical understanding and awareness of Modern managed services, Microsoft cloud, infrastructure and security technologies will enable you to continue the growth of your Practice and the business.
About you
The prospect of working in a demanding and frequently leading-edge environment will excite you as well as the chance to utilize your extensive experience in service management, process design, IT and operations management, Security, IT governance and project management practices.
You will need passion: for technology, people, and success!  You’ll also need to be highly motivated and have a natural affinity for being a trusted advisor to clients. As a confident leader, you will be at ease presenting to a broad audience and enjoy sharing your knowledge with your team to ensure they achieve their goals.
Your Experience
You’ll have worked in a similar position within a vendor environment or be ready to make that move into a people lead role, whilst maintaining involvement on the client side.  Effective communication and facilitation skills will be huge strengths, as well as your ability to drive engagement and oversee a team.  Your deep understanding around business, technology and market trends will ensure you excel as our newest Practice Lead.
Attributes of successful candidates will include some or all of: 

  • Prior experience with cloud-delivered and cloud managed services and/or platform and application operations
  • Deep understanding of cloud design elements especially in the Microsoft stack
  • Experience in modern ways of work and have a good working knowledge of Agile methodologies and experience in establishing agile teams. (DevOps / Agile )
  • Service design and delivery of modern managed services
  • Proven experience in commercial and financial management
  • Strength in leadership and working as part of a team
  • Good breadth of technical understanding combined with framework and policy awareness especially relating to security and risk management
  • Familiarity with the sales and delivery of outsourcing concepts and associated commercial elements
  • Demonstratable alignment with understanding client needs and proven success in managing client interaction and satisfaction

The Benefits
Aside from offering a great job in a great city with an awesome team, we offer ongoing support and development for your future career growth, an awesome social calendar – weekly social gatherings, team sports events, a focus on health and well-being, including a flexible Work from Home program, fresh fruit, sporting teams, discounted health insurance and much more!

We make sure you are connected to your colleagues with the latest technologies, have a fantastic reward and recognition program and we’re ASX listed.

Apply online today for further information.
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