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Consultant - Modern Workplace Ops

Perth

Experienced engineer/consultant with experience in Microsoft solutions, interested in supporting clients with their Azure environments.Permanent role!

We are looking for someone with experience as an Infrastructure, Server or Desktop Engineer / Consultant to operate alongside our Modern Workplace team as a self-directed individual. You will be exposed to new and exciting technologies in this role and enable clients to succeed and embrace technology best practices. 
You will be joining a well-established and collaborative IT Department that encourages their team members to share their opinions and ideas with the wider tech teams, as everyone has their part to play in everything delivered.

Daily tasks and responsibilities:
  • The main point of contact for all Microsoft Azure incidents and requests
  • Follow documented ServiceNow incident and problem management procedures
  • Investigate and troubleshoot Azure incidents in a timely manner
  • Ensuring a high level of IT security and compliance is maintained at all times
  • Asset, user account, and software licensing management and configuration
  • Create Azure infrastructure reports and documentation to streamline processes
  • Assist in the delivery of Azure projects, be it researching new and emerging technologies.
  What you need to be successful:
  • Demonstrated experience as an Engineer lending infrastructure and systems support around Microsoft solutions 
  • Knowledge or technical experience in Azure           
  • Skills and knowledge of Microsoft Cloud services in general
  • Outstanding communication, negotiation, and influencing skills
  • Passion for quality delivery and technology
  • Enthusiastic about undertaking new and innovative ways of working
  • Understanding of Azure technology platforms, usage, maintenance, and support would be ideal
Empired is an ASX listed IT professional services organisation with the breadth and depth of capability to enable mid to large sized enterprises to tap into tomorrow’s advantage today.
   
Empired helps organisations across Australasia and New Zealand to transform, thrive and stay relevant as digital businesses in an ever-changing world. Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.
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