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It’s time to modernise your ERP: here’s nine reasons why

Enterprise resource planning (ERP) systems are often described as the backbone or central nervous system of an organisation. Such a description isn’t hyperbole. Having the right ERP system in place can help organisations achieve astonishing improvements and competitive advantages. This means, of course, that having the wrong ERP system in place can hold your business back, depriving you of insights and capabilities that could drive your business forward.

It’s time to modernise your ERP: here’s nine reasons why

What people often seem to forget is that even the right ERP system can become the wrong one over time, particularly if your business has grown in size or complexity since first implementing that system. Furthermore, technology improvements mean that each new iteration of ERP software is better and more comprehensive than the last. If you haven’t upgraded for a while, now is the time to modernise your ERP.

Here are nine of the common complaints that can clearly show that it’s time to modernise:

1. Your systems are always out of date. Your systems don’t allow you to easily take advantage of the latest features, but rather it requires a massive, monolithic upgrade project with all the attendant risk and cost. If this is you then it is very possible that your underlying system needs to be re-evaluated.

2. The system doesn’t run optimally. If your system crashes regularly, can’t support the number of users you have, or just delivers patchy performance, then it’s time for a new, more reliable ERP system.

3. Your systems aren’t compliant. From Australia’s mandatory notifiable data breaches (NDB) scheme to Europe’s General Data Protection Regulation (GDPR), along with regulations specific to the industry you’re working in, compliance is a significant focus for businesses. If your ERP system isn’t helping you manage compliance, then you could be spending more time and resources than you need to just to manage this key business risk.

4. Your current financial system lacks key capabilities. Your current financial system lack key capabilities or struggles to cope with the demand for centralized functions or the sharing of data between legal entities.

5. You can’t work remotely. If your ERP system doesn’t offer remote or mobile access, then you can’t let your staff members work effectively from remote or offsite locations. In today’s increasingly mobile world, this is a major shortcoming that will hamper business growth along with your ability to attract and retain the best talent.

6. Your current user interface is confusing or unattractive. The user experience is more important than many people think when it comes to business systems. As corporate IT systems become more consumerised, people are used to intuitive, user-friendly interfaces. Your ERP system needs to mirror this or risk not being used effectively by your staff.

7. Your business has grown or changed since implementing the original system. You may have chosen the right ERP system for your business at the time but if your business has grown or changed since then, your original choice is probably no longer optimal for your business. As businesses become larger or more complex, their needs naturally expand. If your ERP system doesn’t provide flexibility and scalability to grow alongside you, then you’ve probably outgrown it.

8. You know there’s great data in there somewhere but you can’t get it out. Your ERP system contains masses of incredibly valuable data, if only you could access it. Without powerful business intelligence and data analytics tools, extracting useful data from older ERP systems can seem like an impossible task. But, if all your competitors are making data-driven decisions, you’ll find it hard to compete effectively unless you upgrade.

9. You’re worried that the cost of upgrading will be too high given the number of customisations you’ve done to your system. In the old days of ERP, you needed to extensively customise your solution to make it work for your unique business needs. That made changing providers or even simply upgrading a complex and difficult task, not to mention expensive. However, today’s modern ERP systems include more functionality out of the box, making these extensive customisations less common. By using extensions rather than customisations, you can keep your ERP system up to date without worrying about how it will affect the performance of your solution.

Find out more

This blog is part of a series on ERP Modernisation. To find out more about how Intergen can help you realise the benefits of a modern ERP solution, contact us today.

Posted by: Ulrich Theaart, Solution Specialist | 27 September 2018

Tags: ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation

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