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It’s time to modernise your ERP: preparing for GDPR

As both the business and consumer worlds have become more dependent on digital technology, the concept of privacy has expanded. Consequently, countries around the world have implemented various versions of privacy legislation designed to protect people from having their sensitive, personal information stolen or revealed.

Preparing for GDPR

Businesses that suffer information breaches can no longer stick their proverbial heads in the sand and pretend it didn’t happen. New laws mean they must own up to breaches and tell the affected people how they plan to respond to such incidents.

This is a great step forward for individuals concerned that the amount of personally-identifiable information flying around the internet could put them at risk. And, smart businesses are already using their privacy and security bona fides as a selling point to prove to customers that they can be trusted. The extent to which you can protect your customers’ information is rapidly becoming a competitive differentiator.

However, that doesn’t mean compliance with emerging legislation is necessarily easier or simpler.

What legislation applies in Australia?

Australian businesses are subject to the mandatory notifiable data breaches (NDB) scheme. This requires businesses to report information breaches to the Office of the Australian Information Commissioner, along with their action plan to protect individuals’ information. Businesses also have to inform the affected individuals so they can act as they see fit to protect their own identity.

In Europe, the General Data Protection Regulation (GDPR) goes a little further. Not only does it require businesses to keep individual data safe but it also empowers individuals to request businesses provide them with a copy of their data. Individuals are allowed to correct inaccurate data, erase their data, or restrict its processing, and they can require an organisation to transmit their data to another controller. This gives individuals unprecedented control over the data organisations hold.

While GDPR is essentially a European law, it does affect any company that holds data pertaining to any European citizen. Therefore, many Australian companies will be affected. It’s safer to comply with GDPR regardless of whether your organisation is actually subject to the legislation because it’s a powerful way to demonstrate to your customers that they can trust you.

How Microsoft ERP solutions can help you prepare for GDPR

Microsoft’s new enterprise resource planning (ERP) systems are specifically designed with GDPR in mind. They include tools such as the Dynamics Data Subject Request (DSR) portal, which lets you easily receive and fulfil requests for information under GDPR requirements.

Compliance Manager for Dynamics 365 helps you assess and manage your GDPR compliance. It’s a free, cross-Microsoft cloud services solution that simplifies otherwise-complex compliance obligations. You can collaborate across your business and prepare audit reports easily and quickly, taking the hassle out of GDPR compliance.

Furthermore, if you use Dynamics 365 for Finance and Operations, you can specify where your data should be stored. This is valuable if data sovereignty is important to your industry.

Find out more

This blog is part of a series on ERP Modernisation. To find out more about how Intergen can help you realise the benefits of a modern ERP solution, contact us today.

Posted by: Ulrich Theaart, Solution Specialist | 23 October 2018

Tags: ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation

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