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26

Feb

Taking the opportunity to reimagine what’s possible, putting the customer at the heart of everything

Over the coming weeks and months, we’ll be focusing here on the topic of experience transformation. How do we transform the experiences we create – for our customers, users, citizens and the people within our organisations? And what role does technology play in helping us to reimagine the transformation opportunity in front of us all?  ... read full post

Posted by:  Simon Bright , Chief Operating Officer, Empired |  26 February 2019

Digital Transformation, customer experience, #CXreimagine


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04

Dec

Digital transformation in action: insights from the front line

Conversations about the catalysts, key themes, success factors and lessons learned in the digital transformation journeys of Australasian organisations. ... read full post

Posted by:  Simon Bright , Chief Operating Officer, Empired |  04 December 2017

Digital Transformation, Intergen Convergence


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23

Aug

Achieving digital transformation through Convergence

It’s an exciting – and sometimes daunting – time in the world of technology-enabled business transformation right now. Opportunities and options are abundant and ‘digital’ encompasses absolutely everything we do. And in a fast-paced, ever-changing, always-on world, digital transformation has fast become a leading (if not the leading) organisational imperative. ... read full post

Posted by:  Simon Bright , Chief Operating Officer, Empired |  23 August 2017

Dynamics Day, Digital Transformation, Empired Convergence


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