Our Blog

Accessing your company data in the new normal: steps to make your business more resilient while gaining access to your data now

As many businesses start to get used to a new normal having overcome their immediate hurdles around working from home, we are starting to see secondary issues emerge. These issues most likely aren’t new but were simply undetected due to most people working from an office environment from within the boundaries of a corporate firewall. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  01 May 2020

Data Analytics, Data Insights, #datareimagine, COVID-19, #ReimagineWork

How Databricks can help you access better data services

Empired has announced a partnership with Databricks, the leader in unified analytics founded by the original creators of Apache Spark, to bring Azure Databricks to customers. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  27 June 2019

The value of AI in CRM

Artificial intelligence (AI) has been around in businesses for a while now. If you’ve ever chatted with a ‘customer service representative’ on a brand’s website, or received a ‘you bought this so you might like that’ offer, then you’ve already interacted with AI engines. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  07 March 2019

CRM, Customer Relationship Management, Digital Transformation, AI, customer experience, Artificial Intelligence, #CXreimagine, #datareimagine, #AIReimagine

Five ways data will change your business in 2018

Whether you’re a sole trader, a mid-size business or a global enterprise, data is playing an ever increasing role in the way in which you run your business and interact with your customers. ... read full post

Posted by:  Dan Smith , Practice Lead, Data Insights |  27 April 2018

Data Analytics, Data Insights, Customer and Member Analytics, Business Insights