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How happy employees make for a happy business

The link between happy and engaged employees to business performance is not a secret. And switched on company executives have been taking advantage of this for decades.

A focus on best-of-breed, point solutions has meant that HR teams tend to work with silos of information, which can cause significant inefficiencies, such as:

  • opaque views of employees’ paths through the company
  • excessive software licence costs
  • silos of information contained in disparate, non-integrated systems
  • silos of knowledge held by one or two key people who use those systems regularly
  • inability to aggregate information to effectively analyse it
  • re-keying information into new systems, creating opportunities for error as well as inefficiency.

These inefficiencies meant that people tended to look to the HR department mostly for transactional requirements such as filling out forms for employment and leave requests, or requesting training via emails or phone calls.

The time it takes you and your team to deal with these manual requests takes time away from being proactive or strategic, and finding innovative ways to improve the employee experience.

Dynamics 365 for Talent addresses these challenges

Microsoft has released Dynamics 365 for Talent, which puts all HR functions into a single, unified platform that shares information and provides deep, powerful analytic capabilities.

Because users can, to a large extent, self-serve, your HR team no longer needs to deal with transactional, short-term requests, meaning that organisations can work more strategically.

Because Dynamics 365 for Talent includes the analytics tool, Power BI, you can analyse employee information to make better decisions. You can grow employee capability by seeing what training and certifications someone might need to further their career and add more value to the organisation.

In the future, this level of analytics could even shed light on how to manage workforces more efficiently. You could use predictive analytics to see if an employee is likely to leave the organisation, and intervene early to prevent that person from wanting to leave, saving on staff turnover costs.

How it works

Dynamics 365 for Talent is all about empowering users through a connected platform that eliminates old-fashioned silos and offers deep analytical insights. Businesses can manage people in a more individualised, efficient, and engaging way, delivering a better employee experience.

Dynamics 365 for Talent is a scalable solution that lets you start small and gradually expand as needed. You can simply add more licences as required, keeping costs and complexity to a minimum.

Because Dynamics 365 for Talent is a Software-as-a-Service (SaaS) solution, it’s easy to deploy and you pay by the month. For many organisations, this is a more compelling proposition than committing to a monolithic on premises solution for the foreseeable future.

With a clean user interface and low entry point of just five users, Dynamics 365 for Talent is on a fast growth platform. The monthly development cycle means it receives upgrades and new functionality almost constantly, delivering ever-increasing value for users. And, it integrates automatically and directly into Microsoft’s enterprise resource planning (ERP) solutions such as Dynamics 365. This delivers even more cost efficiencies and functionality.

Dynamics 365 for Talent has a strong focus on the user experience for managers and employees. It makes it easy for users to see the information they need according to their role. Users can seamlessly update their own data, apply for training courses or time off, and get the data they need.

Dynamics 365 for Talent leverages Microsoft Office 365 and uses a single sign-on, so people don’t need to remember different login details for different systems, which can be a barrier to adoption. It even has mobile capability so people can login via their smart devices no matter where they are in the world.

Becoming more relevant

By using Dynamics 365 for Talent you can make your HR team more relevant to the organisation’s overall success by contributing directly to employee efficiency, reducing turnover, and increasing employee engagement.


Find out how to get the very best from – and give the very best to – your people with Dynamics 365 for Talent. Download our free independent report on Dynamics 365 for Talent today.


This blog is part of the #cxreimagine series. For more experts' insights, clients' experiences and to download the whitepaper, click the banner.

For more experts' insights, clients' experience and to download the whitepaper, click the banner #cxreimagine

Posted by: Angelo Jebamony, Solution Specialist, Dynamics AX | 19 April 2018

Tags: HRIS, Talent, customer experience, #CXreimagine

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