Our Blog

15

Oct

Three steps to make data a pillar of your strategy

Data plays a critical role in today’s world, and organisations are increasing their focus on capturing and maintaining data to help them make critical decisions. ... read full post

Posted by:  Ravi Baggam , Solution Architect |  15 October 2019

Data Insights, AI, Machine Learning


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09

Oct

Five security risks faced by the modern workforce and how you can avoid them

The modern workplace sees work and home life co-existing through new technology that diversifies the work environment. When your employees’ workplace is anywhere, they can enjoy more benefits and flexibility, and can even improve productivity, but it also can put the security of your company at risk if you don’t have the proper protection in place. ... read full post

Posted by:  Gavin van Niekerk , Principal Consultant |  09 October 2019

Security, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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09

Oct

Why you need to turn on multi-factor authentication now

Microsoft’s identity-driven security summit for partners held on September 17th at its Redmond headquarters kicked off with a statistic to focus the mind. ... read full post

Posted by:  Alan Schmarr , Practice Lead |  09 October 2019

Security, Digital Workplace, Collaboration, Microsoft Office 365, Modern Workplace, #workyourwaysecurely


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07

Oct

A dispersed workforce means you need a modern workplace

As organisations grow, they can often tend to spread out, with employees dotted around the country and even around the world. This can make it hard to accommodate everyone’s needs and unique workstyles, as well as make everyone feel like part of the same team. ... read full post

Posted by:  James Pheiffer , Solution Specialist |  07 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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04

Oct

The HR's manager's guide to creating a modern workplace that nurtures talent

A competitive marketplace and relatively low unemployment mean that businesses need to work harder than ever to attract and retain the best talent. Given the cost of staff turnover can be as high as 150 per cent of the person’s salary, it’s essential to get it right. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  04 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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01

Oct

Make your Dynamics templates shine with Microsoft Flow

A common request from clients when implementing Dynamics 365 for Customer Engagement (CE) is to produce beautifully formatted documents such as contracts, letters and application forms. These documents need to be accurate and contain all the required information, but also need to be presented professionally and align with your business and your brand. ... read full post

Posted by:  Bertus Malan , Consultant |  01 October 2019

Dynamics 365, Microsoft Flow


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01

Oct

The new Power Platform API limits – a massive over-reaction?

In the wake of the controversial new Microsoft Power Platform request limits and allocations to take effect from October 2019 there has been a lot of speculation as to the impact this will have on our customers and the projects we are working on. The news hasn’t been greeted favourably. But I suspect, that may be an over-reaction. ... read full post

Posted by:  Ryan James , Senior Developer |  01 October 2019

Dynamics 365, API, Application Programming Interface, Microsoft Power Platform


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25

Sep

Five things millennials look for in their next role

Millennials make up around half of the nation’s workforce and yet persistent myths could be making it harder than it needs to be for organisations to successfully integrate this new generation of workers into existing teams. ... read full post

Posted by:  Stuart Strickland , General Manager Customer Enablement |  25 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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24

Sep

How to convince your boss you need a modern workplace

Modern challenges need modern solutions and the workplace is a prime example. The days of sitting in a cubicle and working on projects alone are long gone, and the workplace needs to reflect the changes required for a productive environment. The right digital tools can connect and support you and your colleagues by making collaboration, engagement, and productivity simple and powerful. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  24 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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13

Sep

Helping you move to Microsoft Dynamics 365 Unified Interface

Microsoft has recently announced that they are deprecating the “Classic Interface” used in the web client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. How does this decision affect you and your users? ... read full post

Posted by:  Monica Chopra , Senior Consultant |  13 September 2019

Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, Dynamics 365 Project Service, Dynamics 365 Sales


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09

Sep

The road to the Modern Workplace – talking through the key issues

Empired was one of the sponsors of the Digital Workplace Summit held last week on a bright and beautiful Sydney day. ... read full post

Posted by:  Chris Dury , Practice Manager, Digital Advisory |  09 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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04

Sep

All Aboard the CDS and Dynamics update train!

In 1869, the completion of the first transcontinental railroad across the United States of America ushered in a long and sustained period of growth and prosperity as American industry got moving on an unprecedented scale. ... read full post

Posted by:  Bruce Edwards , Practice Lead Customer Engagement & Business Central |  04 September 2019

Dynamics 365, Common Data Service


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03

Sep

Inspire: Trust and technology’s inflection point

It was 22 minutes into Brad Smith’s CoreNote presentation at this year's MIcrosoft Inspire and I had a lump in my throat. ... read full post

Posted by:  James Page , Practice Director Partners, Alliances & Channels |  03 September 2019

Data Analytics, Data Insights, Security, #Inspire, Trust


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28

Aug

Three ways to help you differentiate your customer experience

We’ve all received them – emails pushing products that we are never going to buy because the company sending them has no idea of what we actually need or want. ... read full post

Posted by:  Janine Barron , Principal Digital Strategist |  28 August 2019

Digital Transformation, customer experience, #CXreimagine


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21

Aug

Customer experience: You think you are ready for change? Think again

There’s a predictable arc to stories of companies that have set out to overhaul the experience for their customers but run out of steam or utterly failed to deliver results. The project starts with a burst of enthusiasm, often fuelled by middle managers dealing with complaints from customers passed up the chain by frazzled frontline staff. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  21 August 2019

Digital Transformation, customer experience, #CXreimagine


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