Our Blog

02

Apr

Securing the newly remote workforce

I was speaking with the team the other day about the rapidly changing environment that we are in. We discussed what we were doing to get customers enabled for remote working and certainly Microsoft Azure Windows Virtual Desktop and Microsoft Teams are part of this. However, we quickly turned to the topic of security. ... read full post

Posted by:  Darren Christophersen , General Manager Modern Workplace, Digital, Data & AI |  02 April 2020

Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Remote work, Windows Virtual Desktop, #ReimagineWork


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01

Apr

Teams rapid enablement: moving to a single source of truth

In my previous blog on " Things you can do right now to enable remote working ", I mentioned the importance of having a single source of truth, enabling business process and managing change. In this blog, I'll explore each of these in a bit more detail, explain how these are related to business problems you may be experiencing today and offer some ideas as to what you could do to about them. ... read full post

Posted by:  Doug Baxter , Solution Specialist |  01 April 2020

Office 365, Collaboration, Microsoft Teams, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Remote work, #ReimagineWork


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23

Mar

Public Sector Innovation: My journey through Lightning Lab Govtech

In March 2019, I joined a pool of nearly one hundred participants, mentors, challenge authors and innovation experts in being a part of Smart Seeds Wellington 2019, ready to tackle some significant challenges facing Wellington. ... read full post

Posted by:  Adam Fenemore , Associate Developer, Intergen |  23 March 2020

Government, Smart Seeds


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23

Mar

Customer Insights: competitive intelligence at your fingertips

Even as organisations continue to collect increasing amounts of data about their customers, gaining a true understanding of the customer can be harder than it seems.  ... read full post

Posted by:  Travis Barker ,  General Manager Market Development, Data & AI |  23 March 2020

Data Analytics, Data Insights, Dynamics 365, Customer insights, #datareimagine


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19

Mar

Things you can do right now to enable remote working

The impact of COVID-19 is causing many organisations to consider how to work remotely. In this blog, we offer advice and practical, rapid assistance to help enable your organisation to maintain business continuity, productivity and connectivity, wherever you and your teams may be. ... read full post

Posted by:  Doug Baxter , Solution Specialist |  19 March 2020

Office 365, Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Remote work, #ReimagineWork


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16

Mar

Episerver Ascend APAC 2020

Empired and its New Zealand-based subsidiary Intergen had a very exciting week at Episerver Ascend APAC 2020. The cherry on the cake was, of course, winning Episerver Partner of the Year award for the APAC region. We are so grateful to our customers who have allowed us to transform their digital experiences, and to Episerver for their share in our very successful partnership. ... read full post

Posted by:  Mariza Löb , Practice Lead, Digital, Data & AI, Intergen |  16 March 2020

#CXreimagine, Episerver


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16

Mar

Empired and Intergen Graduates 2020

The first “proper” week of the new year at Empired and Intergen is always grad camp week - my favourite week of the year. ... read full post

Posted by:  Kate Phillips , Practice Manager, Digital, Data & AI (Intergen Central & US) |  16 March 2020

Grads, Graduate Recruitment, Graduates


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13

Mar

Remote work with Azure Windows Virtual Desktop as part of your COVID-19 response plan

Because of the current COVID-19 pandemic, many of us have been considering how we could respond to a worst-case scenario where a team member is diagnosed with the virus, or company and government decisions result in a significant number of people unable to attend office. How can your organisation be prepared for these events? ... read full post

Posted by:  Darren Christophersen , General Manager Modern Workplace, Digital, Data & AI |  13 March 2020

Contingency Plan, Continuity Plan, COVID-19, Emergency Response, Remote work, Windows Virtual Desktop, #ReimagineWork


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12

Mar

New usability experiences in the 2020 Release Wave 1 for Dynamics 365 Sales and Customer Service

With the 2020 Release Wave 1 for Microsoft Dynamics 365 on our doorsteps ( see previous blog post ), we find ourselves blown away by the number of cool new features in this version, across business applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, and Business Central.  Here are a few of my top picks from the enhancements coming to Dynamics 365 Sales and Dynamics 365 Customer Service, which I think will make a Dynamics 365 user’s life easier in their day to day activities. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  12 March 2020

Microsoft Dynamics, Dynamics 365, UI, UX, Dynamics 365 Customer Engagement, User Experience, User Interface


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09

Mar

Team Member Enforcement for Dynamics 365 Customer Engagement First-Party Business Applications

Here are some insights into critical licensing changes that Microsoft has announced with its 2020 Release Wave 1 for Microsoft Dynamics 365 and how this might impact how you use this business application. ... read full post

Posted by:  Tamara Haskins , Solutions Specialist |  09 March 2020

Microsoft Dynamics, Dynamics 365, Dynamics 365 Customer Engagement, Licensing


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09

Mar

How the Public Cloud can help marketers succeed – and why should you care

What are the top three reasons why you should be using the power of the public cloud and applying it to your marketing initiatives? ... read full post

Posted by:  Katerina Thomas , Client Manager, Intergen |  09 March 2020

Cloud, customer experience, Digital, #CXreimagine


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25

Feb

Data Literacy, Homo Analyticus, VIA and more: top takeaways from Gartner 2020

The Gartner Data and Analytics Summit 2020 happened in Sydney last week, hosted at the beautiful International Convention Centre and attended by 1,300 people from various industries. With speakers from all over the world, it was easy to get lots of different point-of-views and insights – here are my top takeaways from the event. ... read full post

Posted by:  Priyanka Roy , Head of Data & AI, Intergen |  25 February 2020

Data Insights, #datareimagine


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14

Feb

Three common marketing data analysis pitfalls and how to avoid them

“Half the money I spend on advertising is wasted; the trouble is I don’t know which half” was a quote famously attributed to the American merchant John Wanamaker, considered by some to be a ‘pioneer in marketing’. ... read full post

Posted by:  Katerina Thomas , Client Manager, Intergen |  14 February 2020

Power BI, Data Analytics, Data Intelligence, Marketing, #datareimagine


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13

Feb

Managed Security Services Partner (MSSP) Airlift: Three takeaways from Microsoft’s first MSSP event

The inaugural Managed Security Services Partner (MSSP) Airlift in Israel, held at the heart of Microsoft Israel Development Center (ILDC), was a sign of the importance cybersecurity plays as businesses of all sizes in all industries embark on their digital transformation. ... read full post

Posted by:  Gavin van Niekerk , Principal Consultant |  13 February 2020

Security, Managed Security Services Partner, MSSP


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16

Jan

The Chrome browser SameSite cookie change

Google is changing the behaviour of their Chrome browser to be secure by default when it comes to how they handle cookies . The change affects how cookies are handled based on a cookie property that will become mandatory called SameSite. ... read full post

Posted by:  Nick Hadlee , Practice Manager |  16 January 2020

Browser, Client


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