Our Blog |

Our Blog

15

Aug

The value of storytelling

Last night I had the pleasure of listening to a presentation by Microsoft’s Miri Rodriguez on storytelling. As some of you will know I am a big believer in sharing knowledge and experience, so it was interesting to hear how Microsoft are using this in their business. For those of you who couldn’t attend, here are my takeaways. ... read full post

Posted by:  Paula Smith , Practice Manager, Cloud Solutions |  15 August 2018

Storytelling


Rating: 
(0 votes)

14

Aug

Making your AI business case too big to fail (Part 2)

In part one we talked about your bot preparation; where it will live, what its capabilities will be and choosing a platform to build it on – now let’s design it. The main thing you’re designing is the conversation. These fundamentals will give your bot a good start in life but remember, to grow it needs to constantly learn and evolve. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  14 August 2018

AI, bot, customer experience


Rating: 
(0 votes)

14

Aug

Making your AI business case too big to fail (Part 1)

You’ve bribed the boss, sweet-talked the CFO and whipped the tech-heads into a frenzy. Congratulations! You got your AI project off the ground. Now what do you do? ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  14 August 2018

AI, bot, customer experience


Rating: 
(0 votes)

08

Aug

Dynamics 365 CRM: what you need to know about the impending automatic upgrade

Microsoft has modernised the way it updates Dynamics 365 and part of that includes ensuring every customer is upgraded within a certain timeframe. It’s important to take control over the upgrade date so you can sequence the process according to your business requirements. ... read full post

Posted by:  Rowan Miller , Practice Lead Solutions and Architecture, Dynamics Solutions |  08 August 2018

Microsoft Dynamics 365


Rating: 
(1 votes)

08

Aug

FST Government Victoria - our take

At the end of July I attended the FST Government event, in Melbourne and co-hosted the Empired roundtable with Mark Clifford, from Sustainability Victoria. Our topic was "The Modern Workplace - reality or dream?" which brought about a discussion on people, process and technology, exploring the reasons for the inevitable gap between our AI, blockchain and bot-driven workplace aspirations, and the reality on the ground at most government agencies. ... read full post

Posted by:  Doug Baxter , Solution Specialist |  08 August 2018

Digital Transformation, Business Transformation, FST, Government


Rating: 
(0 votes)

Top Rated Posts

Blog archive

Stay up to date with all insights from the Empired blog