Solution Specialist Dynamics CRM


As a member of the Microsoft Dynamics Inner Circle (top 1% of Dynamics partners globally), we are at the forefront of delivering solutions.

  • Opportunities for continuous professional development and career progression
  • Fast-paced, fun, fabulous team - An incredibly rewarding environment to work i
  • The opportunity to learn and work with the industry's brightest leaders

At Empired, we are very clear in our strategic intent and mission for our customers, and we’re extremely focused on how these goals and plans will translate to the delivery of value as they undertake the next phase of their digital transformation journeys with us. 
As a member of the Microsoft Dynamics Inner Circle (top 1% of Dynamics partners globally), we are at the forefront of delivering transformational Dynamics solutions within Australia and New Zealand.
The Role:

As Solution Specialist (pre-sales) for Dynamics 365 Customer Engagement (CRM) within our Dynamics Solutions team you will be a leader within our Dynamics team and responsible for key pre-sales duties including:

  • You will pro-actively contribute to the maintenance and building of the sales pipeline, updating and keeping it current.
  • You will work with Empired Client Executives in qualifying prospective Dynamics 365 opportunities and positioning appropriate technologies.
  • Develop customer relationships as a trusted advisor, understanding customer’s challenges, requirements, and business objectives as well as unique market drivers as you shape their value based Microsoft solution.
  • You will assist in identifying and creatively solving complex customer problems, working with Solution Architects and other Solution Specialists across Australia and New Zealand in envisioning and enabling critical processes, and fundamentally helping the customer to achieve their objectives. You will assist with the identification, pursuit and closure of strategic business development activities while providing architectural advice on existing projects.
  • You will estimate the effort for the project opportunities and contribute towards sales documents including proposals, RFx responses, presentations and statements of work to support these engagements.
  • Develop and conduct demonstrations of Dynamics 365 and Power Platform solutions to prospective and current clients
  • You will educate the market, through blogs, events and social media and be responsible for demonstrating and proactively promoting Empired’s Dynamics 365 and Power Platform capabilities, communicating the product roadmap and leading conversations regarding product licencing.
  • Foster and develop relationships with key partners including Microsoft and Dynamics 365 ISV solutions providers.
  • Contibute towards the developer of customer case studies, Empired Go-To-Markets and internal practice initiatives

About You:

You will be effective in fostering executive level relationships and able to deliver effective strategic presentations to audiences of all sizes; possessing excellent communication skills.

You are a passionate, motivated and client-focused Solution Specialist with expert knowledge and experience in both the current (Dynamics 365 Customer Engagement and Power Platform) and recent Dynamics CRM releases and the broader Microsoft platform including Azure and Office 365. You will be incredibly curious, and as a confident expert in Microsoft technologies will be at ease presenting to a broad audience and enjoy sharing your knowledge with your peers.

Your Experience:

Demonstrated experience as Lead or Principal Architect in the delivery of Microsoft Technologies along with a strong background in pre-sales, product demonstrations and delivering complex solutions. You will be commercially savvy across the latest business trends to help set the vision and high-level architecture for our clients.

At Empired & Intergen we are clear on the experience we want our clients to have when working with us – it is our promise and it cements our reputation. Our promise is that we are reliable, we are experts, we are easy to work with, we work in partnership and we are always thinking forward.  
Tomorrow's advantage, delivered today.

Apply online today for further information.

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