Senior Consultant (Skype for Business)


Join our cloud and integration team in this Melbourne based role.

  • Permanent Opportunity
This is a fantastic opportunity to join a fast growing Microsoft Cloud Design and Integration partner in Australia.  Empired currently is a member of various exclusive programs with Microsoft, partnering on high profile projects and events with a number of our team also presenting at Microsoft global conferences! With a MCM and MVP in this single team alone, we provide exciting prospects to broaden your technical and functional skills!
As Senior Consultant within our Cloud Design and Integration team, you will provide specialist advice, expertise and skills in Skype for Business and Office 365 to our customers. You will show your expertise in a range of technology specialisations, technology and business trends and be responsible for setting the vision and high-level architecture for complex solutions. As a Senior Consultant you will be capable of working on your own, or as part of a team to successfully deliver client outcomes and lead teams when required. As a Senior Consultant you will maintain advanced knowledge of your respective technologies to enable you to propose the most appropriate solutions to Empired’s clients. You will also work across the business to provide advice, guidance and commercial understanding to Empired's delivery practices.
You will also: 
  • Work with our clients to analyse and define and document business requirements and/or project scope
  • Facilitation of analysis and design workshops
  • Take ownership for the implementation, configuration and delivery of Skype Voice and Office 365 projects
  • Provide client support and relationship management as required
  • Building strong relationships with customers, fielding any escalations from your team and ensuring a positive experience for all customers.
  • Lead and support team members to drive successful delivery of innovative projects
  • Encourage employee engagement by continuing to develop and mentor technical specialists
  • Advocate collaboration and knowledge sharing plus fostering innovation and change
  • Providing training and technical guidance.
Our Cloud Design and Integration team are a dynamic, high-performing, collaborative team - who enjoy the thrill of meeting and exceeding expectations and take pride in delivering value to our clients.  To fit in with us, you will need to align to these values and be a passionate, motivated, flexible and client focused Senior Consultant. You’ll ‘live it and love it’ when it comes to technology, be a passionate ambassador and a solutions-focused Senior Consultant. As a confident leader, you will be at ease presenting to a broad audience and enjoy sharing your knowledge with your team to ensure they achieve their goals. 
 What you need to be successful:
  • 6 + years consulting and implementation experience in Microsoft infrastructure products 
  • Superior knowledge and industry expert in any of the following: Skype for Business, Office 365, Exchange.
  • Strong skills and knowledge in Active Directory and Microsoft Cloud services in general
  • Good communication, technical analysis and influencing skills
  • A strong communicator and facilitator with skills that clearly set you apart from the pack
  • Previous project and technical leadership experience  
  • Mandatory previous experience in Skype Enterprise Voice and Office 365
  • Highly desirable previous experience in Azure technologies
  • Strong consulting capabilities, stakeholder management and customer focused approach
  • Microsoft certified in Skype and Office 365 to backup experience
  • Experience in the gathering user requirements, solution design, customer presentations and workshops
  • Excellent people skills – great influencer, respected by customers
Please apply online today. 

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