Senior Consultant (Functional - Dynamics CRM)

Brisbane

New opportunity in our Brisbane office for an experienced Dynamics Consultant.

  • Permanent opportunity
  • Join us in Brisbane
  • Dynamics Specialist
This is an opportunity to work with a passionate team in our Brisbane office. Together, you will implement innovative Microsoft Dynamics CE/CRM solutions for multiple high-profile clients and projects.

Our Dynamics Solutions team are a high-performing, collaborative team, who take pride in delivering value to our clients.  We are looking for a like-minded individual who will easily align to these values and be a passionate, motivated, flexible and client focused consultant. In addition, you’ll enjoy working in a team and be able to adapt your approach, processes and decisions to suit the situation and facilitate a win-win outcome every time.
 
What you will do: 
  • Take ownership for the implementation, configuration and delivery of Dynamics Customer Engagement projects
  • Work with the project team and our clients to ensure successful delivery
  • Undertake solution configuration as required
  • Provide client support and relationship management as required
  • Participate in pre-sales presentations and demonstrations in conjunction with the Client Development team, along with sharing knowledge to be included in Request for Proposals and Request for Information 
  • Work with our clients to analyse and define business requirements and/or project scope
  • Document and communicate client requirements
  • Work in partnership with clients, advising them how to use Dynamics in order to meet their business objectives or overcome problems
  • Work to achieve agreed timelines and communicate early where expectations may not be met
You will have a solid understanding of the Microsoft technology stack, be competent in the configuration and development of both the current Dynamics 365 Customer Engagement and recent Dynamics CRM releases. Additionally, you will be able to demonstrate experience in working directly with clients to scope and analyse complex business requirements and delivering solutions to meet their outcomes.
  • 5+ years consulting and implementation experience, along with strong business analysis skills. 
  • Strong CRM knowledge (Dynamics preferred however will consider other CRM system knowledge)
  • Outstanding communication, negotiation and influencing skills
An outstanding communicator, you are able to influence a broad audience and build relationships quickly. If this sounds like a role you’d like to pursue, please get in touch today.

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