Change Management Consultant

Melbourne

The Adoption Change Management Practitioner is responsible for delivering Adoption and Change Management focused workshops and services.

  • Melbourne CBD based
  • Six month fixed term contract
Our mission is to lead and partner our clients to realise the full ROI potential of their technology projects and programmes through exceptional adoption change management (ACM). Our practitioners bring a deep expertise of change management and Microsoft technologies to support our clients in their digital transformations.  
 
The Adoption Change Management Practitioner is responsible for delivering Adoption and Change Management focused workshops and services. These workshops and associated adoption services are designed to drive high-value usage of technology and, ultimately, sticky end user adoption. In a world of consumption-based economics (driven by cloud and devices), technology usage, consumption and adoption are the new currencies.  
 
If you are passionate about ACM and are ready to help drive ACM engagements across Dynamics, Business Productivity, Secure Infrastructure, Modern Devices and Data Insights, we would like to hear from you. Experience with the Prosci change management methodology is highly desired. You will be expected to bring your passion for managing change as you are trained in our in-house change management framework to develop and implement comprehensive change management plans that lead to sustained adoption of our technology solutions. 
  
This is a fixed term six-month contract.

In your role as an ACM Practitioner your key responsibilities will include: 
  • Supporting customers in the development and execution of Adoption and Change Management programs to drive adoption of Empired services and deliver measurable business value
  • Assessing a client’s ACM maturity and Business Impact through change management assessments and surveys and working with the client to define appropriate mitigation strategies
  • Determining adoption metrics that can be used to measure success of the ACM project and adjust plans as needed
  • Hold workshops and facilitate meetings with team and client contacts.
  • Developing and maintaining strong stakeholder relationships within the client organisation
  • Apply our structured framework and leading change management activities​
  • Analysing and documenting our client’s capacity for change 
  • Identifying and engaging all groups impacted by the change 
  • Determining adoption metrics that can be used to measure success and make adjustments to these plans as needed 
  • Developing training plans to help end-users develop the knowledge and ability required to be successful 
  • Developing communication plans that align to client culture and business rhythm
Qualifications:
  • Demonstrated professional experience in adoption change management, ideally as a change management consultant on technology projects
  • Demonstrated track record of effective communication with technical and business leaders at all levels within large enterprises
  • Excellent communication skills, strong organisational skills and attention to detail are essential
  • Prosci certification or a demonstrated, solid understanding of how people go through a change and the change process
  • Experience with Prosci ADKAR Model is a must
  • Experience with digital transformation cloud-related technologies is highly preferred
The Benefits
Aside from offering a great job in a great city with an awesome team, we offer ongoing support and development for your future career growth, an awesome social calendar – weekly social gatherings, team sports events, a focus on health and wellbeing, including a flexible Work from Home program, sporting teams, discounted health insurance and much more! We make sure you are connected to your colleagues with the latest technologies, have a fantastic reward and recognition program and we’re ASX listed.

Stay up to date with all insights from the Empired blog