Application Support Consultant - SharePoint


Six month contract.

  • Fast paced, fun, fabulous team - An incredibly rewarding environment to work i
  • The opportunity to learn and work with the industry's brightest leaders
  • Six month contract

The Company
At Empired, we are very clear in our strategic intent and mission for our customers and we’re extremely focused on how these goals and plans will translate to the delivery of value as they undertake the next phase of their IT journeys with us.
A modern managed service provider like Empired enables more than ‘run and maintain’. A modern services provider has an adaptable resourcing model to provide targeted value at any point of the lifecycle of an IT application portfolio, platform or system.

We believe that Empired plays a role in these journeys as a trusted, single partner who can provide an exceptional run and maintain capability coupled with proven transformational prowess. This is our goal. We use our initiative and innovation alongside an amazing client experience to achieve this goal. In everything we do, and in every project or managed service we undertake, we are helping our customers to achieve Tomorrow’s Advantage, Today.
You will:
  • Utilize Microsoft SharePoint best practices across on-prem and Public cloud implementations
  • Analyze SharePoint implementations to identify and address areas of opportunity
  • Collaborate with team members to translate user and system requirements to functional technical requirements
  • Root cause analysis and service improvement solutions
  • Execution of application and/or platform changes, releases, and service requests in supported environments
  • Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents
  • Perform audits and analysis of application environments
  • Adhere to ITIL guidelines for Incident, Problem, and Change Management
  • Ensure all work is carried out and documented in accordance with required standards, methods and procedures
The Person:
  • Ø Have complete understanding and hands on Service Delivery Methodology exposure ( I.e. understanding, defining, and maintaining business ownership of SharePoint solutions) to maximize customer engagement and ROI to ensure successful delivery and ensure delivered solution is Scalable,Systematic,Modular,Repeatable and Industry focused. - ( Must have for Tech Lead )
  • Ø Understanding and exposure to Microsoft SharePoint “Out of the Box” Features , MS Cloud Applications, SharePoint Designer, and 3rd Party tools.
  • Ø Be Familiar with SharePoint Designer - Although Microsoft will not release a new version of SharePoint Designer with SharePoint 2016, SharePoint Designer 2013 knowledge is required to customize and extend SharePoint Server 2016.
  • » and for creating custom workflows for your documents and site contents on SharePoint.
  • Ø Understanding and experience on how to Build and Manage Large Document Libraries and should be able to facilitate quality short and long-term document storage plan.
  • Ø Knowledge on integrating other MS Cloud Service i.e. Yammer, MS Teams, MS Power Apps,MS Flow, SharePoint Framework, MS Planner and other 0365 services.
  • Ø Knowledge of 3rd Party Tools –
    • o Nintex:  Creating workflows in a drag & drop environment and building custom forms with sophisticated business logic behind it.
    • o Sharegate: Migration tool exposure to perform all kinds of data and content migration and simplifies security and permission management.
    • o AvePoint: Mobility tools integrated with SharePoint to provide governance and document lifecycle management
    • o Record Point : Recording tool.
  • Ø Exposure to SharePoint Patching cycle and version Upgrades
  • Ø Good to have React API 2.0 exposure.

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