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New usability experiences in the 2020 Release Wave 1 for Dynamics 365 Sales and Customer Service

With the 2020 Release Wave 1 for Microsoft Dynamics 365 on our doorsteps ( see previous blog post ), we find ourselves blown away by the number of cool new features in this version, across business applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, and Business Central.  Here are a few of my top picks from the enhancements coming to Dynamics 365 Sales and Dynamics 365 Customer Service, which I think will make a Dynamics 365 user’s life easier in their day to day activities. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  12 March 2020

Microsoft Dynamics, Dynamics 365, UI, UX, Dynamics 365 Customer Engagement, User Experience, User Interface

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Highlights from the Perth Web Accessibility Camp 2019

The Perth Web Accessibility camp was held on February 12 at VisAbility . With over 100 in attendance, it's a great chance to learn and better understand how disabled people engage with the web and apps, and catch up with other accessibility champions. ... read full post

Posted by:  Michael Bollig , Senior consultant, Digital and Experience Design |  26 March 2019

Accessibility, Design, Inclusive Design, UI, UX

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