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12

Mar

New usability experiences in the 2020 Release Wave 1 for Dynamics 365 Sales and Customer Service

With the 2020 Release Wave 1 for Microsoft Dynamics 365 on our doorsteps ( see previous blog post ), we find ourselves blown away by the number of cool new features in this version, across business applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, and Business Central.  Here are a few of my top picks from the enhancements coming to Dynamics 365 Sales and Dynamics 365 Customer Service, which I think will make a Dynamics 365 user’s life easier in their day to day activities. ... read full post

Posted by:  Monica Chopra , Senior Consultant |  12 March 2020

Microsoft Dynamics, Dynamics 365, UI, UX, Dynamics 365 Customer Engagement, User Experience, User Interface


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09

Mar

Team Member Enforcement for Dynamics 365 Customer Engagement First-Party Business Applications

Here are some insights into critical licensing changes that Microsoft has announced with its 2020 Release Wave 1 for Microsoft Dynamics 365 and how this might impact how you use this business application. ... read full post

Posted by:  Tamara Haskins , Solutions Specialist |  09 March 2020

Microsoft Dynamics, Dynamics 365, Dynamics 365 Customer Engagement, Licensing


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14

May

Dynamics 365 Customer Engagement Storage Changes

Microsoft has released its new storage model as part of the April 2019 release notes. For new customers, this means that tenant storage will be split into three storage capacities across instances and shared across the tenant. ... read full post

Posted by:  Tamara Haskins , Solutions Specialist |  14 May 2019

Microsoft Dynamics, Dynamics 365 Customer Engagement


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17

Dec

Evolution of Post-box (Dynamics 365 Business Central in Outlook)

The idea of transactions based on physically posted letters/invoices is not new (in fact it was quite usual a couple of centuries ago). We seem to have come full circle following the spiral of history. What really is new is the ability to use your mailbox as a primary place to post financial and operational ledger entries for ERP.  ... read full post

Posted by:  Andrew Sknar , Practice Lead, Business Applications – Business Central |  17 December 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning


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23

Oct

It’s time to modernise your ERP: preparing for GDPR

As both the business and consumer worlds have become more dependent on digital technology, the concept of privacy has expanded. Consequently, countries around the world have implemented various versions of privacy legislation designed to protect people from having their sensitive, personal information stolen or revealed. ... read full post

Posted by:  Ulrich Theaart , Solution Specialist |  23 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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15

Oct

It’s time to modernise your ERP: you could unlock a treasure chest

Of all the reasons to upgrade your business’s enterprise resource planning (ERP) system, one of the strongest has to be the ability to unlock a veritable treasure chest of information that you can use to power your business’s growth. ... read full post

Posted by:  Ulrich Theaart , Solution Specialist |  15 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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08

Oct

Choosing the right partner for your ERP modernisation project

When you’re looking to modernise your ERP platform, the last thing you need is a partner that you can’t work with or one that doesn’t really understand what you’re trying to achieve. In fact, the quality of your partnership will be key to your ability to get maximum value from your ERP solution. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications, Intergen |  08 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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04

Oct

It’s time to modernise your ERP: here’s how

A modern enterprise resource planning (ERP) platform can help your business identify new opportunities, grow safely and reliably, and outperform its competitors. If your old ERP system has been holding you back, here’s how you can modernise your ERP and watch your business take off. ... read full post

Posted by:  Ulrich Theaart , Solution Specialist |  04 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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01

Oct

How to choose the right ERP platform for your business

If your business is ready for a new, modern ERP platform, the next step is to choose your vendor and your partner. Getting this combination right is absolutely crucial to success. The best product will fail if you aren’t working with a great partner who knows it inside out. And a great partner can only do so much with an inferior product. So, you need a balance. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications, Intergen |  01 October 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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27

Sep

It’s time to modernise your ERP: here’s nine reasons why

Enterprise resource planning (ERP) systems are often described as the backbone or central nervous system of an organisation. Such a description isn’t hyperbole. Having the right ERP system in place can help organisations achieve astonishing improvements and competitive advantages. This means, of course, that having the wrong ERP system in place can hold your business back, depriving you of insights and capabilities that could drive your business forward. ... read full post

Posted by:  Ulrich Theaart , Solution Specialist |  27 September 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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24

Sep

Why your business should consider moving to a modern ERP platform

For many businesses, the Enterprise Resource Planning (ERP) platform is the central nervous system, the backbone, and the heart of operations. Replacing your ERP platform shouldn’t be done lightly and, when you do, it’s important to make sure the platform you choose will serve and grow with your business in the long term. ... read full post

Posted by:  Steve Scarbrough , General Manager Business Applications, Intergen |  24 September 2018

ERP, Microsoft Dynamics, Business Central, Dynamics 365 Business Central, Enteprise Resource Planning, ERP Modernisation


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10

Nov

Empired hosts the most successful Dynamics Day yet

Last week Empired hosted its most successful Dynamics Day to date, with a record number of registrations and exceedingly positive feedback received. The event featured Empired experts and leaders from Microsoft giving insights on digital transformation, trends and best practices, and future technology directions, as well as presentations from Empired customers, Peet, on transitioning ERP to the cloud, Queensland Performing Arts Centre, on digital transformation, and AMEO, on improving decision making with Data Insights. ... read full post

Posted by:  Lucia Gamarra , General Manager, General Manager Business Applications |  10 November 2016

Dynamics Day, Microsoft Dynamics, Digital Transformation


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02

Aug

Dynamics 365: Not just a bunch of new SKUs

At the recent World Partners Conference (WPC) conference, Microsoft announced the upcoming release of  Dynamics 365 . Much like their other announcements lately, they’ve managed to keep this very quiet, and it just goes to show how Microsoft of 2016 is a very different company: innovative and disruptive. But most importantly they are listening to their customer and responding with new products that will make a real difference. ... read full post

Posted by:  Brock Sperryn , Client Executive |  02 August 2016

CRM, Microsoft Dynamics CRM, Microsoft Dynamics, Customer Relationship Management


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