Our Blog

07

Oct

A dispersed workforce means you need a modern workplace

As organisations grow, they can often tend to spread out, with employees dotted around the country and even around the world. This can make it hard to accommodate everyone’s needs and unique workstyles, as well as make everyone feel like part of the same team. ... read full post

Posted by:  James Pheiffer , Solution Specialist |  07 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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04

Oct

The HR's manager's guide to creating a modern workplace that nurtures talent

A competitive marketplace and relatively low unemployment mean that businesses need to work harder than ever to attract and retain the best talent. Given the cost of staff turnover can be as high as 150 per cent of the person’s salary, it’s essential to get it right. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  04 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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25

Sep

Five things millennials look for in their next role

Millennials make up around half of the nation’s workforce and yet persistent myths could be making it harder than it needs to be for organisations to successfully integrate this new generation of workers into existing teams. ... read full post

Posted by:  Stuart Strickland , General Manager Customer Enablement |  25 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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24

Sep

How to convince your boss you need a modern workplace

Modern challenges need modern solutions and the workplace is a prime example. The days of sitting in a cubicle and working on projects alone are long gone, and the workplace needs to reflect the changes required for a productive environment. The right digital tools can connect and support you and your colleagues by making collaboration, engagement, and productivity simple and powerful. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  24 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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09

Sep

The road to the Modern Workplace – talking through the key issues

Empired was one of the sponsors of the Digital Workplace Summit held last week on a bright and beautiful Sydney day. ... read full post

Posted by:  Chris Dury , Practice Manager, Digital Advisory |  09 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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28

Aug

Three ways to help you differentiate your customer experience

We’ve all received them – emails pushing products that we are never going to buy because the company sending them has no idea of what we actually need or want. ... read full post

Posted by:  Janine Barron , Principal Digital Strategist |  28 August 2019

Digital Transformation, customer experience, #CXreimagine


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21

Aug

Customer experience: You think you are ready for change? Think again

There’s a predictable arc to stories of companies that have set out to overhaul the experience for their customers but run out of steam or utterly failed to deliver results. The project starts with a burst of enthusiasm, often fuelled by middle managers dealing with complaints from customers passed up the chain by frazzled frontline staff. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  21 August 2019

Digital Transformation, customer experience, #CXreimagine


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20

Aug

‘P2P’ marketing and putting customers first

They are considered the big tech disruptors of the last decade - Netflix, Uber and Amazon, companies that have changed the face of video streaming, transport and shopping respectively. ... read full post

Posted by:  Richard Brown , Head of Digital and Experience Design, Intergen |  20 August 2019

Digital Transformation, customer experience, #CXreimagine


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24

Jul

How enterprise architecture supports organisational strategy

Since the phrase digital transformation made its first appearance, most organisations are now either well into their transformation journeys or at least considering how technology could potentially transform their business operations. However, transformation projects aren’t likely to be successful unless they find the perfect balance between people, process, and technology. ... read full post

Posted by:  Ravi Baggam , Solution Architect |  24 July 2019

Digital Transformation, Enterprise Architecture, Strategy


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12

Jun

Projects versus products: why your business needs to take a product approach

With most businesses thinking about transformation, much of the conversation revolves around projects. Whether referring to the overall transformation journey or the individual steps along the way, organisations that constantly refer to projects could be setting themselves up for failure without even knowing it. ... read full post

Posted by:  Chris Dury , Practice Manager, Digital Advisory |  12 June 2019

Project Management, Digital Transformation


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11

Jun

Why a picture of your transformation vision is worth 1,000 words

Most people are familiar with the saying that a picture is worth 1,000 words. The reasoning is that it’s possible to convey so much more information visually compared with textually. ... read full post

Posted by:  Chris Dury , Practice Manager, Digital Advisory |  11 June 2019

Digital Transformation, Enterprise Architecture, Strategy


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07

Jun

Reimagining your SharePoint intranet with Office 365

Throughout my SharePoint career, one of the themes that has been a debate amongst consultants and our customers is the question of customisation. ... read full post

Posted by:  Amanda Redgard , Senior Consultant |  07 June 2019

SharePoint, Office 365, Digital Transformation, customer experience, #CXreimagine


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02

May

Key trends emerging in digital transformation approaches

With more organisations embarking on the first or subsequent stages of their digital transformation journey, it’s interesting to see the trends and patterns that are emerging, especially in the financial services and insurance (FSI) industry. ... read full post

Posted by:  Dr Steve Leven , Head of Advanced Technologies and Transformation |  02 May 2019

Digital Transformation, Finance, FSI, Insurance


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02

May

Whose experience is it anyway?

In a previous blog I talked about some of the myriad challenges in identifying the right experiences that we should be designing. I suggested that understanding that the very human problem of cognitive bias needs to be factored in to our thinking since these biases affect how and what we design.   ... read full post

Posted by:  Mark Smith , Head of Consulting and Architecture Services, Intergen |  02 May 2019

Digital Transformation, customer experience, #CXreimagine


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28

Mar

Getting the right experience right

We seem to be living through a time of changing rules when it comes to Experience. The town crier is walking the streets, ringing a loud and insistent bell and shouting “the old experience is dead, long live the new experience.” ... read full post

Posted by:  Mark Smith , Head of Consulting and Architecture Services, Intergen |  28 March 2019

Digital Transformation, customer experience, #CXreimagine


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