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16

Jun

Taming feral Teams: how to get the most out of Microsoft Teams

Microsoft Teams has proven itself as an effective tool for collaboration no matter where your employees are based. However, out of the box functionality only goes so far, and the real power of the platform comes alive when you tame your teams and make it your own. ... read full post

Posted by:  Vanessa Larsen , Senior Modern Workplace Consultant |  16 June 2020

communication, Digital Transformation, Collaboration, COVID-19, #ReimagineWork


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08

Jun

Just how intelligent – and personalised – is your content?

We’re all familiar with the marketers’ imperative to get personal, creating one-to-one marketing communications that truly connect with the needs and preferences of our customers and prospective customers. And then there’s the old marketing adage that content is king … ... read full post

Posted by:  Kevin Miller , Head of Digital & Experience Design |  08 June 2020

Digital Transformation, customer experience, #CXreimagine, #ReimagineWork, CX


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04

Jun

Taming the feral Teams: the secret to digital enablement

Recent events have brought organisations from every industry into the digital age at rapid pace. We’ve seen businesses of every sector and size adopting technology tools and systems to enable remote working across disparate locations and endpoint devices. ... read full post

Posted by:  Vanessa Larsen , Senior Modern Workplace Consultant |  04 June 2020

communication, Digital Transformation, Collaboration, COVID-19, #ReimagineWork


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04

Jun

Doing business in the new weird

Welcome to my third blog post about the #newweird. It looks like Ground Control has given us permission to leave our own private Covid-19 capsules and venture out into the old but new space. ... read full post

Posted by:  Mark Smith , Head of Consulting and Architecture Services, Intergen |  04 June 2020

Digital Transformation, COVID-19, #ReimagineWork


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12

May

Welcome to the new weird

What we are all going through isn’t normal; it isn’t even the new normal yet. It’s the new weird. It’s like the strange orange light that Australia and even New Zealand recently experienced due to the major forest fires. The objects are the same but cast in a strange new light. ... read full post

Posted by:  Mark Smith , Head of Consulting and Architecture Services, Intergen |  12 May 2020

Digital Transformation, COVID-19, #ReimagineWork


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04

May

Nostalgia is a niche business: Thoughts on a new normal (part one)

Hi, I’m a Digital Advisor at Intergen – I’m not here to give you digital advice though. Instead I’m offering you a digital context for the new normal, a new normal that might drive you in new directions. ... read full post

Posted by:  Mark Smith , Head of Consulting and Architecture Services, Intergen |  04 May 2020

Digital Transformation, COVID-19, #ReimagineWork


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07

Oct

A dispersed workforce means you need a modern workplace

As organisations grow, they can often tend to spread out, with employees dotted around the country and even around the world. This can make it hard to accommodate everyone’s needs and unique workstyles, as well as make everyone feel like part of the same team. ... read full post

Posted by:  James Pheiffer , Solution Specialist |  07 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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04

Oct

The HR's manager's guide to creating a modern workplace that nurtures talent

A competitive marketplace and relatively low unemployment mean that businesses need to work harder than ever to attract and retain the best talent. Given the cost of staff turnover can be as high as 150 per cent of the person’s salary, it’s essential to get it right. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  04 October 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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25

Sep

Five things millennials look for in their next role

Millennials make up around half of the nation’s workforce and yet persistent myths could be making it harder than it needs to be for organisations to successfully integrate this new generation of workers into existing teams. ... read full post

Posted by:  Stuart Strickland , General Manager Customer Enablement |  25 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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24

Sep

How to convince your boss you need a modern workplace

Modern challenges need modern solutions and the workplace is a prime example. The days of sitting in a cubicle and working on projects alone are long gone, and the workplace needs to reflect the changes required for a productive environment. The right digital tools can connect and support you and your colleagues by making collaboration, engagement, and productivity simple and powerful. ... read full post

Posted by:  Jaen Snyman , National Business Manager Cloud Design and Integration |  24 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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09

Sep

The road to the Modern Workplace – talking through the key issues

Empired was one of the sponsors of the Digital Workplace Summit held last week on a bright and beautiful Sydney day. ... read full post

Posted by:  Chris Dury , Practice Manager, Digital Advisory |  09 September 2019

Digital Transformation, Digital Workplace, Collaboration, Modern Workplace, #workyourwaysecurely


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28

Aug

Three ways to help you differentiate your customer experience

We’ve all received them – emails pushing products that we are never going to buy because the company sending them has no idea of what we actually need or want. ... read full post

Posted by:  Janine Barron , Principal Digital Strategist |  28 August 2019

Digital Transformation, customer experience, #CXreimagine


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21

Aug

Customer experience: You think you are ready for change? Think again

There’s a predictable arc to stories of companies that have set out to overhaul the experience for their customers but run out of steam or utterly failed to deliver results. The project starts with a burst of enthusiasm, often fuelled by middle managers dealing with complaints from customers passed up the chain by frazzled frontline staff. ... read full post

Posted by:  Adam Ford , Practice Lead, Digital & Experience Design |  21 August 2019

Digital Transformation, customer experience, #CXreimagine


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20

Aug

‘P2P’ marketing and putting customers first

They are considered the big tech disruptors of the last decade - Netflix, Uber and Amazon, companies that have changed the face of video streaming, transport and shopping respectively. ... read full post

Posted by:  Richard Brown , Head of Digital and Experience Design, Intergen |  20 August 2019

Digital Transformation, customer experience, #CXreimagine


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24

Jul

How enterprise architecture supports organisational strategy

Since the phrase digital transformation made its first appearance, most organisations are now either well into their transformation journeys or at least considering how technology could potentially transform their business operations. However, transformation projects aren’t likely to be successful unless they find the perfect balance between people, process, and technology. ... read full post

Posted by:  Ravi Baggam , Solution Architect |  24 July 2019

Digital Transformation, Enterprise Architecture, Strategy


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