Microsoft Dynamics CRM

A powerful relationship management platform that is suited to the requirements of any organisation

Microsoft Dynamics CRM is a powerful relationship management platform that is suited to the requirements of any organisation.Microsoft Dynamics CRM is an award winning, powerful relationship management platform that is ideally suited to any organisation.  It provides the expected functionality out-of-the-box, but is highly configurable and can cater for the more unique requirements both now and in the future.

Through more than 18,000 implementations worldwide, Microsoft Dynamics CRM has proven it has the breadth of capability and scalability to meet even the most demanding of business scenarios, delivering compelling Sales, Customer Service and Marketing capabilities:

  • Sales - Get your sales force quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.
  • Customer Service - Transform your customer service into a strategic asset with Microsoft Dynamics CRM’s customer service capabilities. With a 360-degree view of the customer, issues can be resolved quickly and handling times reduced, reducing cost and improving customer satisfaction.
  • Marketing - Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every customer interaction into a marketing opportunity and harness the undiscovered potential within your customer base. By the using marketing management and automation capabilities, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns.

Additionally, the underlying Microsoft Dynamics CRM platform allows custom xRM applications to be built that leverage the core capabilities of a CRM solution, while adding organisation-specific capabilities and requirements.

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